Disciplinary process

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When potentially wrongful conduct is reported, the syndic conducts a thorough inquiry to determine whether a complaint should be filed. If a complaint is filed, the Disciplinary Committee takes over to hear the case. Composed of peers, this committee evaluates the facts in light of professional standards. Together, these two mechanisms ensure the protection of the public, compliance with ethical rules and the credibility of the profession.

Compliance officers

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Are you responsible for compliance at a firm or financial institution? The Chambre’s Dealer/Firm Portal is designed for you. This secure portal allows you to consult the PDU records of advisor members attached to your organization. It is an essential tool for ensuring rigorous monitoring in compliance with regulatory requirements.

Members and industry

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The Chambre ensures rigorous oversight of professional practice in order to protect the public and maintain confidence in licenced professionals. To support this mission, it provides several information and management resources designed to meet the needs of members, training partners and compliance officers.

Attention Mutual Fund Representatives :

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The canadian Investment Regulatory Organization (CIRO) is now responsible for your regulatory oversight. For any questions regarding your file or your regulatory obligations, please contact your dealer or CIRO directly. 

Although your continuing education portail remains accessible through our website, the Chambre no longer has access to the information contained in your file.  
 

General public

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Our mission: protect the public by ensuring the integrity and professionalism of our members, financial services advisors.

When you call on the services of a professional, you have the right to expect top-notch service. Members of the CSF are required to uphold their professional obligations at all times, including putting your interests above all other considerations. In addition, they must undergo professional development to keep their knowledge up to date.

Your recourses

Submitted by dguedj@chambresf.com on
Financial services professionals who are members of the CSF must follow the rules and principles set out in specific laws and regulations governing ethical conduct. In the event of a breach, the CSF will take the disciplinary measures necessary to protect the public.

Anyone who suspects a financial services advisor of a violation or professional misconduct may contact the syndic of the Chambre. This applies even if the advisor in question is not your own or if the incident occurred a long time ago. It is important to note that the CSF intervenes only in cases of violations committed by its current or former members.
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