Protection of the public

Ethical conduct and Discipline

The CSF conducts over 500 inquiries each year to protect consumers of financial services. Discover the role of the syndic and the disciplinary committee, and view decisions rendered.

Role of the syndic


If a consumer of financial products and services thinks their advisor has not acted in their best interests or in a professional manner, they can contact the CSF syndic. The syndic will initiate an inquiry and file a complaint with the disciplinary committee if necessary.

Learn more

The inquiry process


The inquiry process begins when the syndic receives a request for inquiry. The syndic can also conduct an inquiry on its own initiative.

Learn more

Disciplinary committee


The role of the CSF Disciplinary Committee is to hear complaints against a member of the Chambre following a violation of the provisions of the Act respecting the distribution of financial products and services, the Securities Act, or one of their regulations.

Learn more

Disciplinary Process


The disciplinary process starts when the syndic, or any other person, files a written complaint with the disciplinary committee.

Learn more

Role for hearing


To find dates and hearing information.

Learn more

Disciplinary decisions


All decisions rendered by the disciplinary committee since 2000 are available online, free of charge, through the SOQUIJ website. Select “Comité de discipline de la Chambre de la sécurité financière (CDCSF)” in the “Tribunal ou organisme” drop-down menu. Please note that these decisions may be appealed to the Court of Quebec.

Learn more