Other recourses

Consumers of financial products and services who are dissatisfied with the services received from a representative have other recourses, including those described below. It is important to note that these various entities, including the CSF, are independent from one another. Thus, decisions rendered by these entities or settlements entered into with them cannot be contested through the CSF.

Mediation service of the Autorité des marchés financiers

Compensation fund

Financial Markets Administrative Tribunal

Filing a private complaint

Office de la protection du consommateur