Terms and conditions

Responsibilities of the Dealer/Firm related to the disclosure of personal information by the Chambre de la sécurité financière


As part of their professional obligations, advisors must complete a certain number of hours of continuing education activities to earn the Professional Development Units (“PDUs”) required of them for the current reference period.

Dealers/firms also have an interest in ensuring that their advisors meet their continuing education requirements so they can fulfil their mission and serve the interests of their clients.

Advisor’s consent

The information contained in the PDU record is considered personal information as defined in the Act Respecting Access to Documents Held by Public Bodies and the Protection of Personal Information.

Subject to applicable law, the Chambre de la sécurité financière (“CSF”) is not permitted to disclose personal information it collects to a dealer/firm without obtaining the advisor’s prior consent. Therefore, advisors wishing to provide a dealer/firm with information about their PDUs must first give consent authorizing the CSF to disclose this information.

The dealer/firm will have access to the PDU records of advisors who give prior consent to the disclosure of this information.


The dealer/firm will retain access to the advisor’s continuing education record for the duration of the current PDU cycle, ending December 31, 2023, except if the advisor ceases to be an employee of the dealer/firm or if they revoke their consent. The advisor’s consent may be renewed at the end of the reference period.

Responsibilities of the Dealer/Firm

The dealer/firm acknowledges that the advisor’s personal information disclosed by the CSF is confidential information and agrees to:

  1. Keep this information confidential and refrain from disclosing it to any third party;
  2. Use this information for compliance purposes only;
  3. Ensure that only authorized employees and representatives (the “Representatives”) have access to this information, and that such access is restricted on a need-to-know basis;
  4. Inform its Representatives of the rules that apply to this information, and ensure that all Representatives who have access to this information respect its confidentiality;
  5. Adopt and implement appropriate and reasonable security measures to protect the personal information disclosed according to its sensitivity, intended use, quantity, distribution and format;
  6. Take necessary measures to destroy or return to the CSF all personal information disclosed, upon request or at the end of the reference period.

The dealer/firm agrees to inform the CSF without delay of any attempted or successful violation, committed by any Representatives, of any of the confidentiality obligations related to the personal information disclosed.

The dealer/firm may be held responsible and financially liable for any act, omission, damages or losses, direct or indirect, resulting from failure to comply with these terms and conditions, including non-compliant use of personal information, loss of personal information and disclosure of personal information to a third party, including Representatives or any other persons.